At Smart Home Foods, we are committed to fostering a respectful, ethical, and professional environment for our employees, partners, customers, and stakeholders. This Code of Conduct outlines the values and principles that guide our business practices and interactions. It aligns with international human rights frameworks, labor standards, and ethical practices consistent with global best practices【26†source】.
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Integrity and Financial Practices
- Conduct all business activities with honesty, transparency, and fairness.
- Maintain accurate and complete financial records and ensure all financial reporting is timely and truthful【26†source】.
- Uphold the highest standards of integrity in all dealings and avoid any form of fraud, deception, or unethical behavior.
- Ensure invoices and related submissions are accurate and comply with contractual obligations【26†source】.
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Respect and Inclusion
- Treat all individuals with respect and dignity, valuing diversity and inclusivity.
- Foster a work environment free of discrimination, harassment, and retaliation.
- Embrace and encourage diverse perspectives and ideas to drive innovation and collaboration.
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Compliance with Laws and Anti-Corruption
- Adhere to all applicable local, national, and international laws and regulations governing our operations【26†source】.
- Prohibit and actively prevent any form of bribery, corruption, or facilitation payments in business dealings【26†source】.
- Ensure compliance with health, safety, and environmental standards.
- Cooperate fully with regulatory authorities and provide accurate information when required.
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Confidentiality, Data Protection, and Intellectual Property
- Safeguard the confidentiality of proprietary, personal, and sensitive information【26†source】.
- Respect customer privacy and adhere to data protection policies and regulations.
- Protect Smart Home Foods' intellectual property and ensure that the company's proprietary information is not misused or disclosed without authorization【26†source】.
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Conflict of Interest
- Avoid situations that create or appear to create a conflict between personal interests and the interests of Smart Home Foods.
- Disclose any potential conflicts of interest to management promptly【26†source】.
- Abstain from decisions where personal interests may interfere with business judgment.
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Workplace Safety, Environment, and Labor Rights
- Promote a safe and healthy workplace by following safety guidelines and reporting hazards.
- Commit to sustainable practices that minimize environmental impact【26†source】.
- Support initiatives aimed at reducing waste and conserving resources.
- Uphold labor rights, prohibit forced or child labor, and ensure fair wages and working conditions【26†source】.
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Professional Behavior and Fair Competition
- Act professionally and courteously in all interactions with colleagues, customers, and partners.
- Refrain from engaging in conduct that could harm Smart Home Foods' reputation.
- Compete fairly and ethically, avoiding anti-competitive practices【26†source】.
- Demonstrate accountability and take responsibility for actions and decisions.
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Reporting Violations and Whistleblower Protection
- Report any suspected violations of this Code of Conduct, company policies, or legal obligations.
- Use established reporting channels to raise concerns confidentially and without fear of retaliation【26†source】.
- Cooperate in investigations of reported misconduct.
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Accountability and Enforcement
- Violations of this Code of Conduct may result in disciplinary action, up to and including termination.
- Employees are expected to familiarize themselves with this Code and adhere to its principles consistently.
- Management is responsible for leading by example and ensuring compliance at all levels.
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Contact for Questions
If you have any questions or need further clarification regarding this Code of Conduct, please contact: Smart Home Foods
[Opp. NIPCCD Regional office, NIPCCD Lane, Jawaharnagar, Khanapara, Guwahati, Assam 781022]
[+91 9954010627 / +91 9706015515]
[smarthomefoodsghy@gmail.com]